Help and support

Clear information about your study tools, account, and access.

How can we help?

Email support@windsock360.com for account, access, payment, or technical help. Include the page address, what you expected, and what happened. Never send your password or payment-card details.

Something in the content looks wrong?

When signed in, use Report this page at the bottom of the page. Include the question or brief title and why it needs review. You can also email support with the page address.

Where should I start?

Try a short study sample, choose your training, or explore tools you can open. A free account saves your study progress.

What does “free during review” mean?

These courses are being expanded and are awaiting independent specialist review. Free access is not a claim that the course is complete or approved by the FAA. Check the course's FAA task map for its scope and use current original sources alongside your instructor.

Payments and access

12-month access is a one-time payment with no automatic renewal. Renewals and eligible lifetime upgrades are under My Account. If a payment is missing, contact support before purchasing again.